Refund Policy
At TrendfyHub.Store, customer satisfaction is important to us. If you experience any issue with your order, we are here to help.
Eligibility for Returns & Refunds
You may request a return or refund if:
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You received a damaged product
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You received the wrong item
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The product is defective
Requests must be made within 7 days of receiving your order.
Non-Returnable Items
We do not accept returns for:
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Used products
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Products damaged by misuse
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Items without original packaging
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Change of mind after delivery
Refund Process
Once your request is approved:
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A replacement may be sent, or
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A refund will be processed
Refund processing times may vary depending on the payment method used.
Order Cancellation
Orders can only be canceled within 12 hours of placing the order. After processing or shipment, cancellation may not be possible.
Proof Required
Customers may be asked to provide:
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Order number
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Photos/videos of the item
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Packaging images
Contact Us
For refund or return requests, contact us through:
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WhatsApp
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Facebook Page
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Email Support
TrendfyHub.Store reserves the right to refuse refund requests that do not meet our policy conditions.
